Customer Representative

Inspired; Seattle (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training and support

Opportunities for growth

Job summary

Inspired is seeking a Travel Customer Representative to provide exceptional service to clients throughout their travel journey. In this remote role, you'll handle inquiries, assist with bookings, and ensure client satisfaction from booking to return. The ideal candidate has strong communication skills and a passion for travel. Benefits include flexible scheduling, growth opportunities, and exclusive travel discounts. Join us to help create memorable experiences for others!

Qualifications

• Minimum of a high school diploma or equivalent.
• Strong customer service experience in a relevant industry.
• Ability to manage multiple inquiries simultaneously.

Responsibilities

• Respond promptly to client inquiries via various channels.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about travel details.

Skills

Excellent verbal and written communication skills

Strong customer service experience (preferably in travel or hospitality)

Organized and detail-oriented

Comfortable with technology

Job description

About the job Travel customer representative

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.
• 100% remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!