Customer Reliability Engineer Intern (PT) Sales - John Crane - Port Arthur

Smiths Group plc; United States; On-site; USD 27,552 - 34,440; Part time

Job summary

Smiths Group plc is seeking a Customer Reliability Engineer Intern in the United States. This part-time, year-round role is designed for Mechanical Engineering students, providing hands-on experience with mechanical seals through rotations in various departments.

The ideal candidate is currently enrolled in a Mechanical Engineering program, possesses mechanical aptitude, and is proficient in Microsoft Office. Responsibilities include inspecting mechanical seals, conducting failure analysis, and collaborating with team members.

Qualifications

• At least two years of study completed in Mechanical Engineering.
• Good academic standing in the program.
• Willingness to work in a production/manufacturing environment.

Responsibilities

• Inspects and disassembles mechanical seal parts.
• Reviews part drawings for reparability.
• Conducts mechanical seal failure analysis.

Skills

Mechanical aptitude

Microsoft Office proficiency

Effective communication skills

Interpersonal skills

CAD experience

Education

Currently enrolled in Mechanical Engineering program

Job description

Customer Reliability Engineer Intern (PT)

Location: United States

Ref: REF5715O

Company Description

John Crane, a business of Smiths Group, is a global leader in mission‑critical flow control solutions for the energy and process industries. Our portfolio includes mechanical seals, couplings, bearings, filtration systems, and predictive digital monitoring technologies. With a global network of more than 200 sites in over 50 countries and more than 6,000 employees, we partner with customers to keep operations safe, reduce downtime, improve efficiency, and meet environmental standards.

Job Description

The Customer Reliability Engineer Intern will acquire critical knowledge to represent the company effectively at an in‑plant site. The role is designed for Mechanical Engineering students to gain hands‑on experience with John Crane mechanical seals and related products through rotations in the Inspection/Repair, Maintenance, Assembly, and Engineering/Sales Departments.

This is a part‑time (benefits eligible) year‑around role with flexible hours based on school schedule.

Responsibilities

• Inspects, disassembles, and cleans mechanical seal parts.
• Reviews part print drawings and makes judgments on parts reparability.
• Laps mechanical seal faces to design tolerances.
• Assembles mechanical seals, performs pressure tests, and prepares for shipment.
• Conducts mechanical seal failure analysis and root cause analysis.
• Assists the Sales Team with field needs and customer internal support.
• Collaborates with branch and regional engineering teams on customer process application reviews.
• Works with Reliability Engineers to run calculations on new and existing seal designs.
• Communicates with stakeholders at various levels and disciplines.

Qualifications

• Currently enrolled in an accredited university-level Mechanical Engineering program with at least two years of study completed.
• Good academic standing.
• Mechanical aptitude and willingness to work in a production/manufacturing environment.
• Proficient in Microsoft Office: Word, Excel, PowerPoint.
• Some CAD experience; solid modeling a plus.
• Effective written and spoken communication skills and strong interpersonal skills.
• English proficiency; bilingual a plus.
• Experience working with a diverse group is a plus.
• Age 18 or older.

EEO Statement

All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.

Hiring Process

At no time during the hiring process will Smiths Group, nor any of our recruitment partners, ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying directly through the company’s career website.