Customer Reliability Engineer Intern (PT) Sales - John Crane - Pasadena

Smiths Group plc; United States; On-site; USD 27,552 - 41,328; Part time

Job summary

A leading global flow control solutions provider seeks a part-time Customer Reliability Engineer Intern in Pasadena, CA. This role is for Mechanical Engineering students who are at least in their second year of study. As an intern, you will gain hands-on experience in various departments, such as Maintenance and Engineering. Responsibilities include inspecting mechanical seal parts and conducting failure analysis. The position offers flexible hours based on the school schedule and is benefits eligible.

Qualifications

• Must have completed at least two years of Mechanical Engineering program.
• Must be in good academic standing.
• Willing to work in a production/manufacturing environment.
• Must be able to read, write and speak English.

Responsibilities

• Inspects, disassembles, and cleans mechanical seal parts.
• Conduct mechanical seal failure analysis.
• Communicates with stakeholders at various levels.

Skills

Mechanical aptitude

Proficient in Microsoft Office

Effective communication skills

CAD experience

Education

Currently enrolled in Mechanical Engineering program

Job description

Customer Reliability Engineer Intern (PT)

Location: United States

Ref: REF5004Y

Company Description

John Crane, a business of Smiths Group, is a global leader in mission‑critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

Job Description

The Customer Reliability Engineer Intern will learn critical knowledge needed to effectively represent the company at an in‑plant site as a Customer Reliability Engineer. The role is designed to give a Mechanical Engineer student exposure to John Crane mechanical seals and related products through hands‑on work. This is accomplished by working rotations in the Inspection/Repair, Maintenance, Assembly, and Engineering/Sales Departments.

This is a part‑time (benefits eligible) year‑around role with flexible hours based on school schedule.

• Inspects, disassembles, and cleans mechanical seal parts.
• Reviews part print drawings and makes judgments on parts reparability.
• Lap mechanical seal faces to design tolerances.
• Assembles mechanical seals, pressure tests, and prepares for shipment.
• Conducts mechanical seal failure analysis and failure root cause analysis.
• Assists Sales Team with field needs and customer inside support.
• Works with branch and regional engineering team for customer process application reviews.
• Works with Reliability Engineers to run calculations over new and existing seal designs.
• Communicates with stakeholders at various levels and disciplines.

Qualifications

• Currently enrolled in an accredited university‑level Mechanical Engineering program, having completed at least two years.
• Must be in good academic standing.
• Mechanical aptitude; willing to work in a production/manufacturing environment.
• Proficient in Microsoft Office – Word, Excel, PowerPoint.
• Some CAD experience; solid modelling a plus.
• Effective written and spoken communication skills and strong interpersonal skills.
• Must be able to read, write and speak English; bilingual a plus.
• Experience working with a diverse group is a plus.
• Must be at least 18 years of age.

Legal Notices

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.