Customer Relationship Specialist

The Bank of Missouri; Branson (MO); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Personal paid time off

401K and Employee Stock Option Plan

Fitness reimbursement

Learning, development and growth

Descripción de la vacante

The Bank of Missouri is seeking a Customer Relationship Specialist in Branson, MO. You will assist customers with transactions, build strong relationships, and guide them to banking products that fit their needs.

You will maintain product knowledge and adhere to confidentiality while handling deposits and routine account services. The role emphasizes customer service, learning, and teamwork in a community bank setting.

Formación

• High school diploma or GED required; 2–3 years of banking experience or training preferred.
• Customer service and cash handling skills are preferred.
• Must be eager and willing to learn.

Responsabilidades

• Understand and protect all customer information, adhering to confidentiality procedures.
• Cultivate, strengthen and maintain relationships with customers.
• Serve customer needs by identifying products that meet their financial goals.
• Maintain knowledge of the bank's products and services.
• Handle deposit accounts, servicing and maintenance, closings, and daily transactions while following regulations and policies.
• Pursue business development to originate new business.
• Foster teamwork and collaboration with colleagues across departments.
• Be proactive, professional, and committed to growth.

Conocimientos

Customer service

Cash handling

Relationship building

Financial transactions

Teamwork

Educación

High School Diploma or GED

Descripción del empleo

Job Details: Job Location: Branson- Highway 248 - Branson, MO 65616, Position Type: Full Time, Job Category: Banking, Working at The Bank of Missouri

At The Bank of Missouri we know it takes great people to support the communities we serve! We are passionate about caring for people and communities, and know how to recognize and reward our employees for their talent and contributions. When you work at The Bank of Missouri, you not only get to help others, but you also get the resources, opportunities and support to grow your own career.

About our Company

Staying in business for more than 130 years is hard. Really hard. If you think about it, we've endured many events, like the Great Depression and two World Wars. We've survived and thrived, thanks to our great customers and communities. We were founded on core values of accountability, community service and financial conservatism. Those principles are the reason we are still in business today. Caring for people and communities is our foundation!

We've built a reputation of being financially secure and community focused. We are an independent community bank and fully intend to stay that way. We are big enough to accommodate any financial need, yet small enough to give every customer the personal treatment they deserve.

About this job

The Customer Relationship Specialist (CRS) has a broad range of responsibilities in the bank that play a vital role in our customers experience. In addition to the essential duties and responsibilities of a Customer Relationship Assistant (CRA), The CRS will assist customers with regular financial transactions, build strong relationships, understand their financial needs, and help identify solutions by directing them to the products that best meet their needs.

Here are some of the great benefits you will enjoy as a member of our team:

• Competitive Salary
• Personal paid time off, as eligible
• 401K and Employee Stock Option Plan, as eligible
• Fitness reimbursement
• Learning, development and growth opportunities

As a Customer Relationship Specialist you will:

• Understand and protect all customer information, while adhering to all customer confidentiality procedures.
• Cultivate and strengthen and maintain relationships with our customers.
• Act as a financial partner by servicing the customers needs, understanding how they bank, and recognizing opportunities.
• Maintain a thorough knowledge and understanding of the products and services we have to offer.
• Perform a wide range of services including deposit account opening, servicing and maintenance accounts, account closings, and daily customer transactions to ensure that applicable regulations, disclosures, policies and procedures are followed.
• Perform Business Development functions to help originate new business.
• Foster teamwork and collaboration to build relationships with team members and other departments
• Positive, professional and proactive in everyday interactions (with co-workers and customers)
• Take the initiative to learn and grow professionally
• Complete required training in a timely manner

Qualifications for Success

• High school diploma or general education degree (GED); two to three years bank related experience and/or training; or equivalent combination of education and experience.
• Customer service and cash handling skills are preferred.
• Must be eager and willing to learn.

The Bank of Missouri is an Equal Opportunity Employer.