Customer Relations Specialist / Retail Administrator (Customer Care opportunity in Wedowee, AL;[...]

Blossman Gas; Wedowee (AL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

PTO

Health insurance

401k with up to 4% match

Bonus opportunities

Job summary

Blossman Gas is seeking a Customer Relations Specialist for our Wedowee, AL location. This role greets customers, answers phones, schedules deliveries, posts payments, and promotes Blossman’s appliances and services.

The ideal candidate has a high school diploma, friendly demeanor, solid computer skills, and comfort with recommending solutions. We offer competitive pay, PTO, health insurance, 401k with up to 4% match, and bonus opportunities.

Qualifications

• High school diploma is required; some college or degree helpful
• Professional, friendly demeanor; enjoy helping people; comfort with recommending products and solutions
• Ability to work regularly in a fast-paced, retail setting
• Solid computer skills and the ability to learn new software
• Reliable; solid work ethic; desire to work M-F 8-5 with limited overtime
• Pass pre-employment background checks and screenings

Responsibilities

• Answer phones and assist customers in-person
• Coordinate daily closeout and deposits; post payments
• Schedule gas deliveries and other services
• Promote/sell Blossman’s core line of appliances and services

Skills

Customer service

Communication

Sales oriented

Retail environment

Education

High school diploma

Some college or degree helpful

Tools

Computer skills

Job description

Are you looking for a growing, but stable company in which to build a career in the Wedowee, AL area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in the Wedowee / Randolph County, AL area. We are America's largest, independent propane company with more than 85 locations in 12 states and celebrating our 75th year in business. Due to our culture, these positions have very little turnover.

Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling.

Key qualifications include:

• High school diploma required; some college or earned degree helpful
• Professional, friendly demeanor; enjoy helping people; comfort with recommending products and solutions
• Ability to work regularly in a fast-paced, retail setting
• Solid computer skills and the ability to learn new software
• Reliable; solid work ethicDesire to work M-F from 8-5 with limited overtime
• Pass pre-employment background check, drug screening, and other pre-employment steps

*Our office remains busy throughout the yearso someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important.

Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w/ up to 4% match and achievable bonus opportunities are included. Ongoing training and a solid company culture await you!

Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted.

Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.