Customer Relations Specialist — Insurance Team Growth

Story Insurance Agency Inc; Hutto (TX); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Monica Story - State Farm Agent in Hutto, TX is seeking a Customer Relations Representative to deliver exceptional client experiences and support agency growth. You will resolve inquiries, coordinate with team members, and anticipate community needs while contributing to a thriving insurance practice.

The role emphasizes customer service, detail orientation, and the potential for internal advancement. A strong emphasis on client satisfaction and relationship building is featured throughout the

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving

Customer service experience

Job description

Monica Story - State Farm Agent in Hutto, TX is seeking a Customer Relations Representative to deliver exceptional client experiences and support agency growth. You will resolve inquiries, coordinate with team members, and anticipate community needs while contributing to a thriving insurance practice.

The role emphasizes customer service, detail orientation, and the potential for internal advancement. A strong emphasis on client satisfaction and relationship building is featured throughout the