Customer Relations Specialist - Inside Sales

The Juris Agency; Romeo (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Parental Leave

Hands on Training

Birthday's Off

Retirement Plan

Anniversary Recognition

Faithbased Company

Positive Environment

Health Insurance

Dental Insurance

Vision Insurance

Career Growth Opportunities

Paid Time Off (PTO)

Job summary

Schoenherr Roofing seeks an Inside Sales Specialist/Representative to reconnect, educate, and close with homeowners, turning inquiries into appointments and informed decisions. You will be part of a supportive team that values customer service and quality, delivering a positive buying experience under the Schoenherr Roofing name.

Daily tasks include phone-based interactions, scheduling appointments, and CRM management, with collaboration across departments to achieve growth and customer

Qualifications

• 3+ years of phone sales or customer service experience.
• Strong communication skills and a professional attitude.

Responsibilities

• Phone-based customer interaction.
• Schedule appointments with homeowners.
• Manage CRM data and leads.
• Collaborate with the team to ensure quality service.

Skills

Phone sales

Customer service

Communication

Track record

Professional attitude

Team player

Roofing experience

Job description

Job Description

The Inside Sales Specialist/Representative is the voice that turns opportunity into results.

Your role is to reconnect, educate, and close with professionalism, helping homeowners make confident, informed decisions backed by the Schoenherr Roofing name.

Benefits

• Parental Leave
• Hands on Training
• Birthday's Off
• Retirement Plan
• Anniversary Recognition
• Faithbased Company
• Positive Environment
• Health Insurance
• Dental Insurance
• Vision Insurance
• Career Growth Opportunities
• Paid Time Off (PTO)

Responsibilities

The Role

You'll work with homeowners interested in roofing and home improvements, converting inbound leads into scheduled appointments. You'll be part of a supportive team focused on customer service and quality.

Day-to-day includes:

• Phone-based customer interaction
• Appointment scheduling
• CRM management
• Team collaboration

Why Schoenherr?

• 30 years in business - Stable, established company
• Great compensation - Competitive base plus bonuses
• Full benefits - Health, dental, PTO, holidays
• Growth opportunities - Your manager started in this role
• Positive culture - great combination of family owned and faith-based

Requirements

What We're Looking For

• 3+ years phone sales or customer service experience
• Strong communication skills
• Track record of success
• Professional attitude
• Team player mentality
• Roofing experience is a plus but not required.