Customer Relations - Sales (No. Orange County)

Auro Pharmacies, doing business as Central Drugs Compounding Pharmacy; La Habra (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A dynamic wellness company in La Habra, California, seeks a Customer Relations and Sales person who can thrive in a start-up environment. This role involves managing wholesale accounts, educating customers, and analyzing shopping data to enhance sales. The ideal candidate will possess excellent communication skills, a professional demeanor, and a self-motivated attitude, contributing to customer satisfaction and optimizing sales efforts. Join a unique team dedicated to health and beauty solutions.

Qualifications

• Strong communication skills required for customer interaction.
• Timely entry of data into the company database is essential.
• Professional appearance and customer-friendly attitude are must-haves.

Responsibilities

• Manage relationships with Wholesale accounts actively.
• Educate customers on products and services effectively.
• Analyze customer data to optimize sales efforts.

Skills

Above average communication skills

Data entry

Customer-facing demeanor

Continuous learning

Relationship building

Tools

Google Suite

Microsoft Office

Job description

How We Find The Most Valued And Successful Candidates-

Auro Wellness and Auro Skincare is looking for a CustomerRelations and Sales person. Looking for a self‑motivated, forward thinking individual that is excited to take on the challenge and experience of a start‑up. They will be able to successfully plan, manage their time, and optimize the Customer experience. This includes, but is not limited to, successfully handling in‑person, inbound, outbound communications, payment transactions, relationship building with medical offices and customers, appropriately transferring/directing calls to different departments, composing messages, and assisting Quality Assurance, Quality Control. Working with marketing and production team to continually ensure one‑hundred percent (100%) Customer satisfaction.~

What You Need To Do

• Management and building relationships with Wholesale accounts
• Educate all customers on products and services.
• Proactively manage all accounts with timely follow ups.
• Analyzing customer shopping data to optimize sales efforts and better identify potential customers
• Entering order information into the company database
• Answering customer questions regarding their account or sales products
• Working with staff members from other departments such as marketing, research/design and financing to optimize sales
• Great growth potential at a start‑up. This is the first position to really create an long lasting sales and customer relations department
• Flexible hour and work locations

What You Need To Have

• Above average communication skills (listening, speaking, written)
• Consistent, accurate, timely data entry (Google Suite, Windows, Microsoft Office )
• Professional Customer‑facing appearance and friendly, "Customer is always right," demeanor and attitude
• Actively keeps open the lines of communication
• Ensures consistently productive and proactive workflow; promptly handles inbound/outbound requests; strives to maintain positive business relationships, acts as Champion.
• Ability to consistently work a variable, within somewhat flexible general operating hours of Monday through Friday, 8:00AM-6:00PM in an environment.
• Demonstrated above average ethics, integrity, honesty, attention to detail, attendance, and punctuality
• Aptitude and willingness for continuous learning, Team building, and business development
• Initiative to proactively and continuously look for ways to help the Company run at peak efficiency
• What Would Increase Your Value (Skills Preferred, Not Required)

We are a dynamic, small, and unique team! Our Mission is to provide the utmost in expert advice, friendly service, and Custom solutions to help patients live healthy and more beautiful lives. Since 2011, Auro Wellness/Skincare has grown from a simple research and development laboratory into cosmetics and wellness line, serving practitioners and customers across the United States and North America. Our highly trained staff is dedicated to pleasantly and efficiently helping people make the best decisions for their health and beauty protocol.

Our Core Values revolve around supportive leadership, empowering work environments, high quality products, innovation, integrity, honesty, and, the mantra of, "educate, and be educated."

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Equal Employment Opportunity (EEO)

AuroWellness follows Equal Employment Opportunity (EEO) guidelines for all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Auro Wellness complies with applicable state and local laws governing non‑discrimination in employment at every location in which the Company is doing business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Auro Wellness expressly prohibits any form of workplace harassment based upon race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Auro's employees to perform their job duties may result in discipline up to and including termination of employment.