Customer Relations Representative - State Farm Agent Team Member

Jkizziah; Town of Florida (NY); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

License Reimbursement

Salary Plus Commission

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Flexible schedule

Training & development

Job summary

John Kizziah - State Farm Agent seeks a Customer Relations Representative to deliver exceptional service in a fast-paced local agency in Pensacola, FL. You will handle inquiries, resolve issues, and support retention efforts while coordinating with the team.

This full-time role offers a clear path for internal growth, training and development, a competitive compensation package with salary plus commission, and benefits such as health insurance and paid time off.

Qualifications

• Clear communication and problem-solving abilities.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Pensacola - FL

• License Reimbursement
• Salary Plus Commission
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with John Kizziah - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $38,000.00 - $65,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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