Customer Relations Representative - State Farm Agent Team Member

Tomismyagent; Toledo (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

License Reimbursement

Salary Plus Commission

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Toledo, OH, is seeking a Customer Relations Representative to join their team. This role involves managing customer inquiries, maintaining records, and collaborating with team members. Ideal candidates possess strong communication skills and a customer-focused attitude. Enjoy a supportive work environment and numerous benefits, including flexible scheduling and opportunities for internal growth. Apply now to be part of a community dedicated to making a difference.

Qualifications

• Communication and problem-solving skills are essential.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Toledo, OH – Replies within 24 hours.

Benefits

• License Reimbursement
• Salary Plus Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview

Are you ready to join a dynamic team that's been making waves in insurance since 2018? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Michigan and a presence in Ohio, we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of six seasoned professionals, you'll have the chance to engage with clients within Michigan and Ohio, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration. Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you.

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Thomas Donovan II - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

Compensación $50,000.00 - $70,000.00 per year. Apply Now.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.