Customer Relations Representative - State Farm Agent Team Member

Jake Webster - State Farm Agent; Shawano (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hiring bonus

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jake Webster - State Farm Agent in Shawano, Wisconsin, is hiring a Customer Relations Representative to enhance client experiences and support the agency's success. The role includes managing customer inquiries, maintaining client records, and engaging in community events.

If you are detail-oriented and customer-focused, this is an excellent opportunity for growth in a supportive environment. We invite empathetic, sales-minded individuals to join our team.

Qualifications

• Strong communication skills for managing client interactions.
• Problem-solving skills to address customer inquiries effectively.
• Experience in customer service is preferred.
• Ability to multi-task in a fast-paced environment.
• Self-motivated and detail-oriented.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information.
• Handle the agency's social media accounts.
• Assist with planning local community events.
• Provide excellent customer service.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Multi-tasking ability

Self-motivated

Detail-oriented

Job description

Benefits:

• Hiring bonus
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

As a Customer Relations Representative - State Farm Agent Team Member with Jake Webster - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Handle the agency's social media accounts.
• Assist with planning local community events.
• Provide excellent customer service.

Qualifications:

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to multi-task.
• Self-motivated and detail oriented.