Customer Relations Representative - State Farm Agent Team Member

Ahlesagency; Roseville (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

A local insurance agency in Roseville, MN is seeking a Customer Relations Representative to enhance customer experiences and manage inquiries. The ideal candidate should possess strong communication and problem-solving skills, with preferred experience in customer service. This position offers a competitive salary, benefits, and opportunities for advancement in a supportive environment.

Qualifications

• Experience in customer service preferred.
• Strong communication and problem-solving skills.
• Calm demeanor under pressure.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for satisfaction.

Skills

Communication skills

Problem-solving skills

Ability to handle stress

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Roseville, MN

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Chris Ahles - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $45,000.00 - $65,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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