Customer Relations Representative - State Farm Agent Team Member

Ashley Fox - State Farm Agent; Riverview (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Performance bonus

Free snacks

Uniforms provided

Paid time off

Employee discounts

Flexible schedule

Job summary

Ashley Fox - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of the insurance agency. You will handle inquiries, coordinate with team members, and anticipate community needs while upholding high service standards.

The role emphasizes empathetic, customer-focused service with opportunities for growth for motivated, sales-minded individuals who excel in a fast-paced, client-facing environment.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem solving

Customer service experience

Stress management

Job description

Benefits:

• Bonus based on performance
• Free food & snacks
• Free uniforms
• Paid time off
• Employee discounts
• Flexible schedule

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Ashley Fox - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.