Customer Relations Representative - State Farm Agent Team Member

Kenjonesagency; Ridgeland (MS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License Reimbursement

Salary Plus Commission

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency based in Ridgeland, MS, is seeking a Customer Relations Representative. This full-time role involves managing customer inquiries and enhancing the customer experience. Candidates should possess strong communication and problem-solving skills, with an emphasis on customer service. The position offers competitive compensation, flexible scheduling, and opportunities for career advancement.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Stress management

Job description

Customer Relations Representative – State Farm Agent Team Member

Full Time in Ridgeland, MS

Benefits

• License Reimbursement
• Salary Plus Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative – State Farm Agent Team Member with Ken Jones – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $40,000.00 - $60,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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