Customer Relations Representative - State Farm Agent Team Member

Corey Chancellor - State Farm Agent; Pleasant Hill (IA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Performance bonus

Competitive salary

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Corey Chancellor - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support to our community. You will handle customer inquiries, maintain records, and help advance client relationships within a fast-paced insurance agency environment.

Ideal candidates bring strong communication and problem-solving skills, experience in customer service, and the ability to stay calm under pressure while collaborating with other team members to ensure customer

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Job description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Corey Chancellor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.