Customer Relations Representative - State Farm Agent Team Member

Dan Albernas - State Farm Agent; Plantation (FL); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

License reimbursement

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Résumé du poste

Dan Albernas - State Farm Agent in Florida is seeking a Customer Relations Representative to deliver exceptional service, resolve inquiries, and support community needs. You will work with the agency team to maintain accurate records and uphold retention initiatives.

Ideal candidates in this client-focused role bring strong communication, calmness under pressure, and a genuine desire to help people. Training and growth opportunities are available, with a flexible schedule and comprehensive

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsabilités

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Connaissances

Communication

Problem solving

Customer service

Description du poste

Benefits:

• License reimbursement
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Dan Albernas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.