Customer Relations Representative - State Farm Agent Team Member

Darryl Brooks - State Farm Agent; Lawrenceville (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Darryl Brooks - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences that reinforce the growth of a successful insurance agency. You will resolve inquiries, maintain records, and coordinate with agency teammates to anticipate the needs of the community you support.

We value empathy, clear communication, and a proactive problem-solving approach, with internal growth opportunities for driven, sales-minded candidates in a role that blends

Qualifications

• Communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem solving

Customer service experience

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Darryl Brooks - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.