Customer Relations Representative - State Farm Agent Team Member

Chrismcleod; Plainfield (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Chrismcleod is looking for a Customer Relations Representative - State Farm Agent Team Member to deliver exceptional customer experiences. You will handle customer inquiries, maintain records, and contribute to retention strategies.

The ideal candidate will possess strong communication skills and a calm approach in high-stress situations. The role offers flexible schedules and opportunities for internal growth.

Qualifications

• Excellent communication and problem-solving skills.
• Preferred experience in customer service roles.
• Calm demeanor in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with strategies for customer retention.
• Coordinate with departments for customer satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Chris McLeod - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.