Customer Relations Representative - State Farm Agent Team Member

isaac grizzell - State Farm Agent; Nashville (TN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Job summary

isaac grizzell - State Farm Agent in Nashville, TN seeks a Customer Relations Representative to build relationships, answer inquiries, and educate clients on available insurance options. This full-time role supports the agent's marketing efforts and requires a customer-focused approach.

Compensation includes salary plus commission/bonus, paid time off, and growth opportunities within the agency. Ideal candidates are communicative, self-motivated, detail-oriented, and team-oriented with

Qualifications

• Excellent communication skills across written and verbal channels.
• Self-motivated with a proactive approach to solving problems.
• Detail oriented with a customer-first mindset.
• Dedicated to delivering strong customer service and teamwork.
• Ability to relate well to customers and understand their needs.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance options and billing.
• Educate customers on insurance options using needs-based reviews.
• Support marketing goals with the agent and develop leads.
• Schedule appointments and identify customer needs to offer appropriate products.

Skills

Excellent communication

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Team player

Customer relations

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Full Time • Nashville - TN

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $35,000.00 - $55,000.00 per year

Are You Driven & Ambitious?

We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having afun, energetic environment that is an enjoyable place to work. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then isaac grizzell - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in pegram, TN.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• We currently have 3 team members at our agency.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none