Customer Relations Representative - State Farm Agent Team Member

Anthonyluster; Missouri; On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

401(k) matching

Paid time off

Flexible schedule

Training & development

Job summary

A local insurance agency in Missouri is seeking a Customer Relations Representative to enhance exceptional customer experiences. The role involves managing inquiries, building relationships with clients, and driving business growth. Ideal candidates will possess strong communication skills and experience in customer service. Opportunities for advancement and a supportive work environment are highlighted. The position offers a competitive hourly wage between $20.00 and $24.00.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Build and maintain lasting relationships with customers.
• Drive business growth by generating leads and coordinating appointments.

Skills

Communication skills

Problem-solving skills

Customer service experience

Bilingual Spanish speaker

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Eureka, MO

Replies within 24 hours

Benefits

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k) matching
• Competitive salary
• Flexible schedule
• Training & development

ABOUT OUR AGENCY

We’re proud to celebrate 15 years of serving our community with a strong, dedicated team of 11 members across two offices. Our agency is built on fostering a positive, collaborative atmosphere where every team member is valued. We prioritize work-life balance and strive to create an environment where achievements are recognized, growth is encouraged, and trust is at the core of everything we do.

New hires can expect a comprehensive onboarding program with both practical and theoretical training, as well as ongoing licensing support through discounted study materials and mentorship from our experienced team. We believe in celebrating milestones—whether it’s a birthday or work anniversary—because your journey with us matters. We also offer a range of benefits, including group health and life insurance, a 401(k), personal time, vacation days, and sick leave. If you’re looking for a workplace that values your growth, supports your professional development, and celebrates your successes, we’d love to have you on our team!

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Anthony Luster - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Build and maintain lasting relationships with our valued customers.
• Utilize a customer-centric, needs-based approach to help clients understand and select from our top-tier insurance options.
• Drive business growth by generating leads, coordinating appointments, and effectively marketing our tailored products and services.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish speaker preferred

Compensación $20.00 - $24.00 per hour

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.