Customer Relations Representative - State Farm Agent Team Member

Jordantracey; Michigan; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

A local State Farm Agency in Troy, MI is seeking a Customer Relations Representative to enhance client relations and support daily operations. Ideal candidates possess sales experience and excellent communication skills, aiming to meet customer needs. This full-time role offers a salary range of $50,000 - $70,000 per year along with performance-based bonuses and opportunities for career advancement.

Qualifications

• Experience in sales preferred (either outside or inside sales representative).
• Excellent written, verbal, and listening communication skills.
• Dedicated to providing exceptional customer service.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and accurate customer service.
• Promote successful customer relations.

Skills

Sales experience

Client relationship management

Excellent communication skills

Customer service dedication

Anticipating customer needs

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Troy, MI

• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION As an Customer Relations Representative - State Farm Agent Team Member for Jordan Tracey - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

Compensation $50,000.00 - $70,000.00 per year

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