Customer Relations Representative - State Farm Agent Team Member

Cedric Coleman - State Farm Agent; Memphis (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Cedric Coleman - State Farm Agent in Memphis is seeking a Customer Relations Representative to join our team. In this role, you'll enhance customer experiences, addressing inquiries and resolving concerns to support our agency's growth. We value attention to detail and a strong desire to help others.

If you're sales-minded and customer-focused, there will be opportunities for internal advancement. Our supportive environment includes employee benefits like competitive salaries and flexible schedules.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations calmly

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Cedric Coleman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.