Customer Relations Representative - State Farm Agent Team Member

Amanda Suciu State Farm Insurance Agent; Madison (AL); On-site; USD 30,000 - 85,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Parental leave

Training & development

Job summary

Amanda Suciu State Farm Insurance Agent in Madison, AL seeks a customer relations representative to deliver exceptional client experiences and support community members. You will handle inquiries, maintain records, support retention efforts, and coordinate with colleagues to ensure satisfaction.

This role offers performance-based bonuses, paid time off, and opportunities for advancement. Strong communication skills and composure under pressure will help you thrive in a fast-paced,

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication

Problem-solving

Customer service experience

Calm under pressure

Job description

Role Description

As a customer relations representative with Amanda Suciu State Farm. you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation

Compensation $30,000.00 - $85,000.00 per year