Customer Relations Representative - State Farm Agent Team Member

Annette Burkhard - State Farm Agent; Huntersville (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Health insurance

Opportunity for advancement

Competitive salary

Job summary

Annette Burkhard - State Farm Agent in Huntersville, NC is seeking a Customer Relations Representative to deliver exceptional service and support the growth of the agency.

You will handle customer inquiries, maintain records, assist with retention strategies, and coordinate with other department members to ensure satisfaction. This role offers a supportive team environment with growth opportunities for driven, sales-minded individuals.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Flexible schedule
• Paid time off
• Training & development
• Health insurance
• Opportunity for advancement
• Competitive salary

As a Customer Relations Representative - State Farm Agent Team Member with Annette Burkhard - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.