Customer Relations Representative - State Farm Agent Team Member

Coe Bancroft - State Farm Agent; Glastonbury (CT); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Hiring bonus up to $2000

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company parties

Signing bonus

Job summary

Coe Bancroft - State Farm Agent in Glastonbury is hiring a Customer Relations Representative to create exceptional client experiences. This role involves managing inquiries, enhancing customer relationships, and supporting the agency's growth.

The ideal candidate will have strong communication and problem-solving skills, along with a preference for customer service experience. Growth opportunities are available for driven candidates. Enjoy benefits like health insurance, flexible schedules, and performance bonuses.

Qualifications

• Strong communication and problem-solving skills required.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Experience in customer service

Calm under stress

Job description

Benefits

• Hiring bonus up to $2000
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Signing bonus

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Coe Bancroft - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Coe Bancroft - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.