Customer Relations Representative - State Farm Agent Team Member

Clifton Ourso Jr - State Farm Agent; Donaldsonville (LA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Clifton Ourso Jr - State Farm Agent in Donaldsonville, Louisiana is seeking a Customer Relations Representative. The ideal candidate must have a Property & Casualty Insurance Producers License and years of experience in the insurance industry, demonstrating strong communication and problem-solving skills.

This position involves managing customer inquiries, updating client records, and contributing to customer retention strategies, ensuring exceptional service for agency growth.

Benefits include competitive salary, health insurance, and training & development opportunities.

Qualifications

• Must hold a Property & Casualty Insurance Producers License.
• Multiple years of experience in the insurance industry.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

In order to succeed in this role, you must be a person with high work ethic and able to work at an extremely fast pace. As a Customer Relations Representative - State Farm Agent Team Member with Clifton Ourso Jr - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

MUST be licensed in Property & Casualty Insurance Producers License and have multiple years of experience in the insurance industry.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.