Customer Relations Representative - State Farm Agent Team Member

Sean Shewalter - State Farm Agent; Commerce Charter Township (MI); Presencial; USD 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Reimbursed training and licensing

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunities for advancement

Paid time off

Training & development

Descripción de la vacante

Sean Shewalter - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support for the local community. You will engage with customers, resolve inquiries, and coordinate with agency teammates to ensure satisfaction and growth of the insurance agency.

The role emphasizes attention to detail, strong communication, and the ability to adapt to a fast-paced environment while supporting customers and helping them with their insurance needs.

Formación

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsabilidades

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Conocimientos

Communication skills

Problem-solving

Customer service experience

Descripción del empleo

Benefits

• Reimbursed training and licensing expenses


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with sean shewalter - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.


• Maintain customer records and update information as needed.


• Assist with customer retention strategies.


• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.


• Experience in customer service preferred.


• Ability to handle high-stress situations calmly.