Customer Relations Representative - State Farm Agent Team Member

Adamgettys; Chandler (AZ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Adamgettys is seeking a Customer Relations Representative - State Farm Agent Team Member in Chandler, Arizona, to deliver exceptional customer experiences. In this role, you will manage inquiries, resolve issues, and maintain customer records while assisting with retention strategies.

The ideal candidate will possess strong communication and problem-solving skills, along with the ability to handle stress effectively. The position also offers various benefits including health insurance and opportunities for career advancement.

Qualifications

• Strong communication skills are essential for addressing customer inquiries effectively.
• Experience in customer service is preferred for handling diverse client needs.
• Must exhibit calmness during high-stress scenarios while addressing customer issues.

Responsibilities

• Manage customer inquiries and effectively resolve issues.
• Maintain accurate customer records and update information as required.
• Develop and assist with customer retention strategies to enhance loyalty.
• Collaborate with other departments to ensure high customer satisfaction levels.

Skills

Communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations calmly

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Adam Gettys - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.