Customer Relations Representative - State Farm Agent Team Member

Insuringalaska; Alaska; On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Anchorage, AK seeks a Customer Relations Representative to enhance customer experiences by resolving inquiries and coordinating services. The role offers a salary of $50,000 - $60,000 and numerous benefits including health insurance and opportunities for advancement. Ideal candidates will have strong communication skills and experience in customer service.

Qualifications

• Excellent communication and problem-solving skills are essential.
• Previous experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

Overview

Customer Relations Representative - State Farm Agent Team Member

Full Time in Anchorage, AK

Role description: You will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will resolve customer inquiries, coordinate with agency team members, and anticipate the needs of the community you support. There are opportunities for internal growth for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $50,000.00 - $60,000.00 per year

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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