Customer Relations Representative - Entry-Level

CORNERSTONE & CO OF TEXAS LLC; College Station (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Training & development

Competitive salary

Job summary

Cornerstone & Co of Texas LLC in College Station, TX is seeking an ambitious Entry-Level Customer Relations Representative to join our team. This role focuses on delivering friendly, professional service while building valuable communication and relationships with customers.

You will learn product knowledge, CRM usage, and effective sales fundamentals through our comprehensive training program, with opportunities to grow within a supportive, team-oriented environment.

Qualifications

• High school diploma or GED required; college coursework or degree is a plus.
• Strong verbal and written communication skills.
• Friendly, professional, customer-focused attitude.
• Ability to multitask in a fast-paced environment.
• Basic computer skills; CRM experience is helpful but not required.
• Willingness to learn and strong work ethic.

Responsibilities

• Provide exceptional customer support by answering questions and resolving concerns.
• Build lasting relationships with customers through personalized service.
• Educate customers on products and services; identify suitable solutions.
• Process customer requests, account updates, and related documentation.
• Collaborate with team members to ensure outstanding service.
• Maintain detailed records of customer interactions in CRM.
• Meet individual and team performance goals with high customer satisfaction.

Skills

Verbal communication

Written communication

Customer-focused

Multitasking

CRM basics

Willingness to learn

Education

High school diploma or GED

College coursework or degree a plus

Tools

CRM software

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Training & development

About the Role

Cornerstone & Co of Texas LLC is seeking an ambitious and outgoing Entry-Level Customer Relations Representative to join our team in College Station, TX. This is an excellent opportunity for someone looking to begin a career in customer relations and sales while developing valuable communication and relationship-building skills. If you enjoy working with people, thrive in a team environment, and are eager to grow professionally, we'd love to meet you.

What We Do

• Provide exceptional customer support by answering questions and resolving concerns with professionalism.
• Build lasting relationships with customers by delivering a positive and personalized experience.
• Educate customers on available products and services while identifying solutions that meet their needs.
• Accurately process customer requests, account updates, and related documentation.
• Partner with team members to ensure every customer receives outstanding service.
• Maintain detailed records of customer interactions using CRM and other company systems.
• Consistently achieve individual and team performance goals while maintaining high customer satisfaction.

What We're Looking For

• High school diploma or GED required; college coursework or a degree is a plus.
• Strong verbal and written communication skills.
• Friendly, professional, and customer-focused attitude.
• Ability to manage multiple tasks in a fast-paced environment.
• Basic computer skills; experience with CRM software is helpful but not required.
• Positive attitude, strong work ethic, and willingness to learn.
• Previous customer service or sales experience is a plus, but not required—we provide comprehensive training.

Why Cornerstone?

We believe our employees are the foundation of our success. We provide a collaborative and supportive workplace where you can develop new skills, gain valuable experience, and grow your career. Our team is committed to delivering exceptional service while creating opportunities for personal and professional advancement.