Customer Relations Representative

Baker Commodities; Nellis Air Force Base Census-Designated Place (NV); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) With employer contribution

Paid holidays, vacation and sick time

Company sponsored life insurance

Company sponsored short and long-term/

Pet Insurance

Job summary

Baker Commodities, Inc. is seeking a field-based sales professional to solicit new business and maintain the existing customer base across meat, fish, food processing and restaurant industries.

You will travel locally, work independently, and report to the Division General Manager and Location Manager, with 75-90% of time in the field. The role requires a valid driver's license, strong communication, and proficiency with Microsoft Office.

Qualifications

• Travel requirements: 5-90% local travel.
• Valid driver's license with an acceptable Motor Vehicle Record.
• 3 to 5 years of experience and contacts in the restaurant/food industry.
• Ability to work independently.
• Working knowledge of Microsoft Office (Outlook, Excel, Word).
• High school diploma.

Responsibilities

• Solicit new business and maintain the existing customer base across meat, fish, food processing and restaurant industries.
• Communicate with customers to ensure proper service and identify additional needs.
• Meet with canceled accounts to determine reasons and attempt recovery.
• Schedule meetings and set up cold calls in areas identified by management.
• Prepare customer setup sheets and enter information into routing system.
• Provide daily reports to management and follow up on stops with no material.
• Maintain professionalism and adhere to company procedures.

Skills

Independent work

Education

High school diploma

Tools

Microsoft Office

Job description

Overview

Safely and effectively procures new business and maintains existing customer base.

Please see our website for more information regarding Baker Commodities, Inc. www.bakercommodities.com

Benefits

• Medical, dental and vision coverage offered
• 401(k) With employer contribution
• Paid holidays, vacation and sick time
• Company sponsored life insurance
• Company sponsored short and long-term disability
• Pet Insurance

Duties and Responsibilities

• Responsible for soliciting new business and maintaining the existing customer base, covering meat, fish, food processing and restaurant industries for hard material, grease trap services, used cooking oil collection, and repair and maintenance of drains and grease traps.
• Communicating with customers on an ongoing basis to determine if they are receiving proper service, require additional services or equipment, and are overall satisfied with service.
• Meeting with canceled accounts to determine the reasons for cancelation and attempting to recover them.
• Scheduling meetings with customers and setting up cold calls in areas identified by the Division Manager and Location Manager.
• Communicating orally and in writing with customers and all levels of company personnel, including business owners, officers, division management, and staff in various departments.
• Potentially meeting or communicating with city and county inspectors involved in regulation and enforcement of laws related to services provided by the company.
• 75-90% of the day will be spent in the field visiting new and existing customers, depending on daily tasks.
• Preparing customer setup sheets and entering new customer information into the company's routing system.
• Providing daily reports to the Division General Manager and Location Manager.
• Following up on stops with no material picked up to determine cause and whether re-routing is needed.
• Interacting with others in a professional and ethical manner.
• Adhering to department and company procedures.
• Maintaining regular attendance and punctuality, essential for smooth operation.
• Other duties as assigned to ensure efficient operation; responsibilities may evolve as business needs change.

Requirements

• Travel requirements: 5-90% local travel.
• Valid driver's license with an acceptable Motor Vehicle Record.
• 3 to 5 years of experience and contacts in the restaurant/food industry.
• Ability to work independently.
• Working knowledge of Microsoft Office (Outlook, Excel, Word).
• High school diploma.

Physical Demands

Constantly (over 2/3)

• Travel to customer locations and move throughout customer facilities such as kitchens and areas where grease collection occurs.
• Move materials or documents up to 40 lb.
• Operate computer and other office productivity machinery such as calculator, copy machine, and printer.
• Review documents, organize data, and detect accuracy of information.
• Communicate with customers and co-workers in-person, telephonically, and via electronic devices/email.

Frequently (1/3-2/3)

• Move throughout office accessing files and office machinery.
• Remain in a stationary position for up to 50% or more of the time.

About Baker Commodities, Inc.

Baker Commodities Inc. has been in business for over 80 years. We are a privately owned company with manufacturing facilities strategically located within the United States providing quality products and services worldwide. Much of our success is due to our outstanding employees. Through their careful attention to quality, service, innovation and integrity, we will continue to be one of the world's premier rendering companies.

Equal Opportunity Employer Statement

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability status, protected veteran status or any other characteristic protected by applicable federal, state or local law.