Customer Relations Pro – Insurance Team | Flexible & Growth

Myagentpogos; Glendale (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Glendale is seeking a Customer Relations Representative to enhance client experiences and support agency growth. The successful candidate will manage inquiries, assist with customer retention, and collaborate with team members. Strong communication skills and customer service experience are preferred, along with the ability to handle stressful situations. Competitive salary with opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Ability to handle stress

Bilingual Armenian

Job description

A local insurance agency in Glendale is seeking a Customer Relations Representative to enhance client experiences and support agency growth. The successful candidate will manage inquiries, assist with customer retention, and collaborate with team members. Strong communication skills and customer service experience are preferred, along with the ability to handle stressful situations. Competitive salary with opportunities for advancement.