Customer Relations Associate

TopLine Uniforms; Passaic (NJ); Remote; USD 35,000 - 50,000; Full time

Job summary

TopLine Uniforms, a HUBZone certified company, is seeking a full-time remote Customer Relations Associate. This entry-level role focuses on customer retention and satisfaction, providing support and exceptional service in the retail apparel sector. Ideal candidates will possess strong communication and problem-solving skills, with experience in customer-facing roles preferred.

Qualifications

• Strong customer service and support experience required.
• Ability to handle inquiries and issues effectively.
• Previous experience in the apparel industry is a plus.

Responsibilities

• Responsible for customer retention and ensuring customer satisfaction.
• Provide exceptional customer support and service on a day-to-day basis.
• Handle customer inquiries and issues effectively.

Skills

Customer Retention

Customer Satisfaction

Communication

Customer Support

Customer Service

Problem-Solving

Job description

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TopLine Uniforms MBE/SBE/SWaM/DBE/HUBZone Certified

Company Description

TopLine Uniforms is a HUBZone certified company that specializes in manufacturing and distributing uniforms and related gear/accessories to companies and government agencies across North, Central, and South America.

Role Description

This is a full-time remote role for a Customer Relations Associate. The Customer Relations Associate will be responsible for customer retention, ensuring customer satisfaction, communication, providing customer support, and exceptional customer service on a day-to-day basis.

Qualifications

• Customer Retention and Customer Satisfaction skills
• Excellent Communication and Customer Support abilities
• Strong Customer Service experience
• Ability to handle customer inquiries and issues effectively
• Experience in a customer-facing role
• Problem-solving skills
• Previous experience in the apparel industry is a plus

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  Retail Apparel and Fashion

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