Customer Relations Associate

HTC inc. (Horry Telephone Cooperative); Georgetown (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

Join the team as a Customer Relations Associate at a leading telecommunications cooperative in Georgetown. You will play a vital role in maintaining customer satisfaction by providing tailored solutions and engaging in effective sales processes. This full-time position is ideal for individuals pursuing education in Business, offering a dynamic work environment with opportunities for professional growth.

Benefits

Career growth opportunities

Flexible working hours

Qualifications

• Completed a high school degree or GED.
• Understanding of the latest technology.
• Customer service experience preferred.

Responsibilities

• Accept, solicit, and process new sales across all lines of business.
• Offer customized solutions and identify sales opportunities.
• Provide excellent service for members in a fast-paced environment.

Skills

Customer Service Skills

Relationship Building

Conflict Resolution

Creative Negotiation

Calmness under Pressure

Education

High School Degree or GED

Pursuing Associate's or Bachelor's Degree in Business

Job description

Join to apply for the Customer Relations Associate role at HTC inc. (Horry Telephone Cooperative).

1 day ago Be among the first 25 applicants.

Your future is calling at HTC. Inside our Call Center, you can play a major role in keeping members happy and connected to the products and services they need most. Help HTC maintain fulfilling relationships with members and grow your career along the way.

By leading at the front line of our cooperative, you’ll offer customized solutions, identify sales opportunities, and provide service for our members. You’ll bring strong skills in relationship building and conflict resolution to motivate members to continue using our products. This involves creative negotiation and sales techniques in a fast-paced environment.

What is on the line? Under general supervision, a Customer Relations Associate in our Call Center accepts, solicits, and processes new sales across all lines of business, including telephone, cable television, broadband, wireless, and related products and services.

While this position is part of HTC's Call Center queue, it is not located in our central Call Center facility. The role reports to our location in Georgetown.

Requirements for this role include:

• Completed a high school degree or GED and pursuing an Associate's or Bachelor's degree in a Business-related field.
• Understanding of the latest technology.
• Customer Service Experience is Preferred.
• Ability to work flexible hours, including Saturdays, call-out, call-in, shift work, and some holidays.

Successful Customer Relations Associates typically exhibit:

• Positive attitude
• Empathy
• Responsibility
• Calmness under pressure
• Excellent customer service skills

This isn't your average gig. It’s a foot in the door with the nation’s largest telecommunications cooperative.

Need help finding the right job? We can recommend jobs specifically for you!

Additional Information

• Seniority level: Internship
• Employment type: Full-time
• Job function: Other
• Industries: Telecommunications

Referrals can increase your chances of interviewing at HTC inc. (Horry Telephone Cooperative) by 2x.

Get notified about new Customer Relations Specialist jobs in Georgetown, SC.