Customer Quality Engineer II — APQP & RCCA Lead

Woodward,-Inc.; Loves Park (IL); On-site; USD 75,000 - 142,000; Full time

Benefits offered by this job

401(k) match

Stock contribution

Tuition reimbursement

Paid holidays

Medical Insurance

Parental leave

Life Insurance

Employee Assistance Program

Job summary

Woodward, Inc. is seeking a Customer Quality Engineer II/III to drive quality assurance and APQP activities across new product introductions. You will lead RCCAs with cross-functional teams, perform DFMEA/PFMEA analyses, and ensure compliance with AS9145 standards while delivering high-quality, compliant products.

Ideal candidates bring aerospace quality experience, strong analytical skills, and the ability to mentor others in quality practices, process improvements, and regulatory compliance.

Qualifications

• Bachelor’s degree in Engineering or Technology related field.
• 3-5 years in Aerospace Quality or regulated manufacturing, technology related field.
• Previous experience in customer-facing role, leading RCCAs with cross-functional teams.

Responsibilities

• Quality Assurance Execution: Implements and monitors quality assurance processes to ensure product standards are met.
• Problem Analysis: Identifies and resolves quality issues by analyzing data and applying technical judgment.
• Team Mentorship: Provides informal guidance to new team members to enhance quality protocols.
• Cross Functional Collaboration: Works with engineering, production, and other departments to improve product quality.
• Quality Reporting: Documents and communicates quality metrics and improvement recommendations.
• Risk Management: Identifies potential quality risks and mitigates within project parameters.

Skills

Quality Assurance

Root Cause Analysis

Process Improvement

Technical Documentation

Data Analysis

Regulatory Compliance

Communication

Problem Solving

Team Collaboration

Mentoring

Education

Bachelor’s degree in Engineering or Technology related field

Job description

Woodward, Inc. is seeking a Customer Quality Engineer II/III to drive quality assurance and APQP activities across new product introductions. You will lead RCCAs with cross-functional teams, perform DFMEA/PFMEA analyses, and ensure compliance with AS9145 standards while delivering high-quality, compliant products.

Ideal candidates bring aerospace quality experience, strong analytical skills, and the ability to mentor others in quality practices, process improvements, and regulatory compliance.