Customer Quality Engineer

Gotion Inc.; Manteno (IL); On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Customer Quality Engineer to ensure the quality of cutting-edge battery products. This role is crucial in maintaining product standards and enhancing customer satisfaction. You will assist in quality assurance operations, conduct inspections, and collaborate with the quality management team to address any non-conformance issues. Join a forward-thinking organization dedicated to sustainable energy solutions, where your contributions will play a vital role in shaping the future of electrified transportation. If you are passionate about quality and eager to make a difference, this opportunity is for you.

Qualifications

• 1-5 years of experience in Quality Engineering or Assurance roles.
• Educational background in Mechanical, Industrial, Chemical, or Materials Engineering.

Responsibilities

• Conduct inspections and quality control checks.
• Collaborate with the Customer Quality Manager on non-conformance items.
• Investigate and resolve customer quality issues.

Skills

Quality Engineering

Quality Assurance

Problem-solving

Collaboration

Education

Bachelor's in Mechanical Engineering

Bachelor's in Industrial Engineering

Bachelor's in Chemical Engineering

Bachelor's in Materials Engineering

Job description

Gotion Inc. is based in Silicon Valley, CA, currently building a Manufacturing facility in Manteno, IL and has R&D centers in Ohio, China, Japan and Europe. We innovate in the next generation electric vehicle and energy storage technologies (lithium batteries and related systems) with the aim to accelerate electrified transportation and achieve sustainable development. Gotion is powered by a leading power battery technology company that provides solutions for vehicles including the world's first mass commercial e-bus route.

Gotion is a career destination - we are not simply attempting to just fill another job, but to pursue a dream of global green energy together! We offer outstanding opportunities to individuals seeking an exciting and challenging working environment. Everyone is highly valued and plays a vital role in the growth of our organization.

Job Summary: The Customer Quality Engineer is responsible for ensuring the quality of battery products, including EV battery packs and modules, meets or exceeds customer specifications. This position involves actively supporting quality assurance operations and addressing customer quality concerns.

Essential Duties and Responsibilities:

1. Assist in quality assurance operations, including conducting inspections and quality control checks.
2. Collaborate with the Customer Quality Manager to address non-conformance items and maintain product quality standards.
3. Support the handling of customer audits to ensure compliance with customer quality requirements.
4. Investigate and resolve customer quality issues to enhance customer satisfaction.
5. Promote quality awareness among team members and contribute to continuous improvement efforts.

Required Qualifications:

1. 1 to 5 years of experience in Quality Engineering (QE) or Quality Assurance (QA) roles.
2. Educational background in a relevant field, such as Mechanical, Industrial, Chemical, or Materials Engineering.

The Customer Quality Engineer plays a vital role in ensuring the quality of our battery products, including EV battery packs and modules, aligning with customer expectations and contributing to overall customer satisfaction.

Gotion Inc. is proud to be an equal opportunity employer. We are dedicated to fostering a diverse workforce that reflects the communities we serve, cultivating a culture of inclusion and belonging, and ensuring equal employment opportunities for all.

We provide equal opportunity to all individuals regardless of race, creed, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related conditions (including breastfeeding), parental status, criminal histories consistent with legal requirements, or any other characteristic protected by law.

At Gotion Inc., we strive to create an environment where everyone feels valued, respected, and empowered to thrive.