Customer Quality Engineer

Magna International; Clinton (TN); On-site; USD 48,000 - 72,000; Full time

Job summary

Magna International, part of the Cosma Group, seeks a quality-focused professional to uphold TS16949 and ISO14001 standards across manufacturing processes. You will collaborate with cross-functional teams to ensure product quality and regulatory compliance.

The role involves statistical analysis, process improvement initiatives, and guidance on Quality Systems while supporting APQP/PPAP activities. A strong foundation in GD&T and SPC is valued.

Qualifications

• 2–4 years quality experience in manufacturing.
• Experience in automotive environment preferred.
• Familiarity with SPC, GD&T and measurement systems.
• Strong statistical analysis and problem-solving skills.

Responsibilities

• Ensure proper handling, storage, packing, and documentation to meet customer specifications.
• Develop familiarity with Quality and Environmental Management Systems and processes.
• Analyze data using statistical methods to identify variations and improvement opportunities.
• Collaborate with Quality, Engineering and Purchasing teams to resolve issues.
• Audit processes for compliance with TS16949/ISO14001 and drive continuous improvement.
• Support APQP/PPAP activities and update control plans as needed.
• Assist with training on Quality Systems and SPC, and respond to quality inquiries.

Skills

Verbal communication

Written communication

English proficiency

People skills

Education

High school diploma

Bachelor's degree preferred

Quality/statistical background

Equivalent work+education

Tools

SPC

FMEA

GD&T

Job description

Job descriptions may display in multiple languages based on your language selection.

What We Offer

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Group Summary

Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse process expertise, we continue to bring lightweight and innovative products to market.

Responsibilities

• Responsible for proper handling, storage, packing, preservation and delivery of both material and product paper work instructions plans utilizing TS16949 & ISO14001 documented systems and authority to initiate appropriate action necessary to prevent non-conformance to customer specifications
• Develop thorough familiarization with Quality and Environmental Management Systems and manufacturing processes
• Problem‑solve using advanced statistical techniques (probability, capability, etc.)
• Interface directly with customer Quality, Engineering, and Purchasing representatives
• Work closely with internal Quality, Engineering and Manufacturing team members
• Audit systems for compliance and Continuous Improvement opportunities
• Seek process improvement and cost reduction opportunities
• Participate in APQP (Advance Product Quality Planning) activities
• Participate in PPAP (Production Part Approval Process) activities
• Review control plans and documentation with production, updating where applicable
• Assist with and provide training on Quality Systems, including SPC (Statistical Process Control)
• Field associate questions on SPC and customer quality concerns
• Housekeeping and other activities as assigned

Safety, Health, & Environment

• Support and comply with all TS16949 & ISO14001 procedures and work instructions.
• Support a safe and healthful work environment that is free of recognized hazards for all employees, contractors and visitors
• Cooperate with all local, state and federal agencies, such as OSHA or the EPA, in the event of an inspection.
• Know and follow all applicable SH&E Rules, Policies and Procedures.

Education

• High School Diploma required
• Bachelor’s degree preferred
• College-level courses and technical background in quality and/or statistical sciences
• Combination of job experience and education equivalent to four-year degree

Technical Education

• SPC (Statistical Process Control)
• FMEA (Failure Mode Effect Analysis)
• GD & T (Geometric Dimensioning and Tolerance)

Performance Measures

• Performance Evaluation
• Key Operating Indicators (KOI’s)
• Safety Compliance
• 5S
• Quality
• Attendance
• Punctuality

Qualifications

• 2 – 4 years Quality experience required
• Manufacturing/machine operation, preferably in automotive
• Quality Technician experience
• Statistics
• GD & T (Geometric Dimensioning and Tolerance)

Skills

• Excellent verbal and written communication skills
• Ability to read, write, and speak English
• Good people skills

Technical Math Skills Required

• Excellent attention to detail
• Ability to meet deadlines
• Ability to conduct effective meetings and instruction classes
• Excellent problem‑solving ability
• Available to work additional hours as needed

Equipment/Tools

• Ability to access data stored on LAN (Local Area Network) and PC (Personal Computer)
• Common office equipment (i.e. PC, facsimile, copier, etc.)
• Precise measuring equipment including verniers, calipers, micrometers, or other equipment used to measure product quality and conformance to customer specifications

Working Conditions

• Ability to move throughout the plant
• Extended sitting and standing; reaching and bending.
• Occasional lifting of up to 40 lbs. may be required
• Loud work environment; compliance with personal protective equipment as required

Travel Requirements

• Occasional travel with overnight stay may be required
• Shift - Flexible (1st,2nd,3rd)

Awareness, Unity, Empowerment

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

AI-Assisted Screening Disclosure

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.

Worker Type

Regular / Permanent

Group

Cosma International