Customer QA Inspector

Socket.dev; Allentown (Lehigh County); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Comprehensive benefits

401(k)

Medical, dental, vision

EAP

Job summary

EMR USA Metal Recycling in Allentown, PA, is seeking a Quality Assurance Inspector to join our field-focused team. You will perform load quality checks, ensure materials are debris-free, and help maintain safe, efficient operations in varying weather conditions.

This role requires attention to detail, basic computer skills, and reliability. We offer weekly pay, comprehensive benefits, and opportunities for career growth within a leading environmental company.

Qualifications

• High level of attention to detail and a proactive attitude toward safety and quality standards.
• Customer service experience required.
• Strong multitasking abilities in a fast-paced environment, including evenings and weekends.

Responsibilities

• Quality inspection of loads to ensure materials are free from debris (concrete, dirt, trash).
• Prevents hazardous materials from entering processing streams (e.g., lithium batteries, propane tanks).
• Determines deductions from loads for unwanted materials.
• Directs site traffic for all trucks in/out of the facility.
• Maintains knowledge of industry trends and practices.
• Other duties as assigned.

Skills

Attention to detail

Customer service

Multitasking

Communication

Education

High school diploma or GED

Tools

Basic computer proficiency

Job description

About Us:

EMR isone ofthe world’s leading metal recycling companieswith a history spanning decades.At EMR, our employees are the heart and soul of our organization. We are committed to creating a workplace that prioritizes the well-being and safety of everyone. Our company provides a supportive and inclusive community where everyone's ideas and contributions are valued.We believe in teamwork and collaboration.

Our mission is to provide our customers with efficient and reliable metal recycling services while minimizing the environmental impact of our operations. EMR recycles ten million tons of material annually, everything from beverage cans to aircraft carriers. We work with a wide variety of metals including copper, aluminum, brass, and stainless steel and can recycle it into more than 200 different types of new sustainable raw materials.

EMR offers our team a competitive salary and a comprehensive benefits package, including health insurance, retirement plans with company match, wellbeing benefits, employee assistance program and more. Join us and be a part of a team that puts people first!

The Quality Assurance Inspector at EMR plays a vital role in ensuring safety, quality, and smooth operations. This role is active, engaging, and outdoors focused. You'll work in various weather conditions and occasionally near heavy machinery. Your work will involve using modern communication tools and fostering positive interactions with diverse individuals daily.

What You'll Do:

• Responsible for quality inspection of loads to ensure materials are free from debris such as concrete, dirt, trash, etc.
• Performs quality checks to prevent hazardous materials, such as lithium batteries, propane tanks or gasoline tanks from entering stream for processing.
• Determines deductions from loads if unwanted materials.
• Directs all site traffic for all trucks in and out of the facility.
• Maintain current knowledge of industry trends and practices.
• Other job duties as assigned.

What We’re Looking For:

• A high level of attention to detail and a proactive attitude toward maintaining safety and quality standards.
• Customer service experience

• Strong multitasking abilities in a fast-paced environment to include evenings and weekends.

• A team player with excellent communication and customer service skills.

Job Requirements:

• High school diploma or GED-equivalent.
• Must have reliable transportation
• Prior experience in Quality Assurance preferred but not required.
• Basic computer proficiency

Other Job Demands:

While performing the essential functions of this job, the Quality Assurance Inspector will be in an environment of field work. The employee may be working near moving mechanical parts and will be in outside weather conditions and is occasionally exposed to wet and/or humid conditions. The noise level in the work environment can be loud and require ear protection. The employee is required to sit, walk and stand for periods of time. This job also requires: frequent bending, kneeling and standing, lifting up to 50 lbs., working in confined spaces, and ability to work in high/low temperatures. The employee may be required to use a computer for extended periods of time. Communication will be via telephone, mobile phone, email, text and in-person with others to exchange accurate information.

Compensation and Benefits

• On the job training and career advancement
• Weekly pay with fixed schedule and overtime offered
• Paid time off and 7 paid company holidays (+ 1 Floating holiday)
• Comprehensive benefits including medical, dental, FREE vision and life insurance, EAP
• HSA and FSA with employer contribution
• 401(k) with company match

Join an industry leader while we extend the life of materials, reduce environmental impacts and contribute to a future where metals and components don’t have to be only extracted from the planet.

IND02

EMR USA Metal Recycling provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve lawful workforce.