Customer Programs & Products Leader

Avangrid; Orange (CT); On-site; USD 106,000 - 133,000; Full time

Job summary

The United Illuminating Company in Orange, CT is seeking a Customer Programs & Products Manager to develop and operate Residential Renewable Energy programs. You will lead data analytics, dashboards, and regulatory engagement while coordinating cross-functional teams to deliver growth, savings, and customer value.

This role requires strong analytical and communication skills, experience with energy markets and renewable programs, and the ability to navigate regulatory environments.

Qualifications

• Bachelor’s degree in Engineering, Business, Sustainability or related discipline.
• Knowledge in energy markets structures, state and federal energy law, and local regulations.
• Experience with renewable energy; solar experience preferred.

Responsibilities

• Data analysis & BI: source, compile, interpret insights for stakeholders.
• Develop and maintain dashboards and reports to support compliance and performance.
• Lead program/product plans with stakeholders and manage budgets and variances.
• Support regulatory engagement and industry representation activities.
• Drive continuous improvement to improve customer satisfaction and profitability.

Skills

Analytical thinking

Excellent communication

Regulatory knowledge

Education

Bachelor’s degree in Engineering, Business, Sustainability or related discipline

Tools

SQL

Power BI

Tableau

Microsoft Excel

SAP

Job description

The United Illuminating Company in Orange, CT is seeking a Customer Programs & Products Manager to develop and operate Residential Renewable Energy programs. You will lead data analytics, dashboards, and regulatory engagement while coordinating cross-functional teams to deliver growth, savings, and customer value.

This role requires strong analytical and communication skills, experience with energy markets and renewable programs, and the ability to navigate regulatory environments.