Customer Program Manager - Rack Scale CPU Solutions

Advanced Micro Devices; Santa Clara (CA); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

AMD benefits at a glance

Job summary

Advanced Micro Devices is seeking a highly driven Customer Program Manager for Rack Scale CPU Solutions. This key role requires leadership across various teams to drive technical program management for next-gen rack scale platforms. Ideal candidates will possess strong experience in CPU and GPU architectures, and excel in customer engagement and communication.

With responsibilities that include managing complex cross-functional programs and fostering relationships with OEMs and customers, this position involves working in a dynamic environment demanding a proactive approach. A Bachelor's degree in a related field is required.

Qualifications

• 5+ years managing complex server, AI, or cloud programs.
• Experience working with hyperscale customers and OEMs.
• Demonstrated leadership and ability to drive results in dynamic environments.

Responsibilities

• Lead end-to-end customer engagement for rack scale CPU platforms.
• Drive cross-functional alignment across various technical teams.
• Manage program schedules, risks, and execution readiness.

Skills

Managing complex server infrastructure programs

Technical understanding of CPU and GPU architecture

Leading cross-functional programs

Customer engagement skills

Strong executive communication

Ability to influence without authority

Education

Bachelor’s degree in Electrical Engineering or related field

Advanced degree preferred

Job description

Customer Program Manager - Rack Scale CPU Solutions

THE POSITION

AMD is seeking a highly driven and technically strong Customer Program Manager (CPM) to lead strategic CPU engagements supporting next-generation rack scale platform solutions across hyperscale, AI, cloud, and enterprise customers.

THE ROLE

This role requires a leader who can operate effectively across business units and engineering organizations while driving alignment between CPU, GPU, networking, platform, firmware, validation, and customer enablement teams. The ideal candidate brings a strong combination of technical program management, customer engagement experience, and the ability to lead complex cross-functional initiatives in fast-paced environments.

The CPM will serve as a key customer-facing program leader responsible for coordinating execution across internal AMD teams, ecosystem partners, ODM/OEM vendors, and direct customer engineering organizations to ensure successful platform development, integration, validation, and deployment readiness.

KEY RESPONSIBILITIES

• Lead end-to-end customer engagement and execution for rack scale CPU platform initiatives across strategic accounts.
• Drive cross-functional alignment across CPU, GPU, networking, platform engineering, firmware, validation, quality, and operations teams.
• Coordinate complex technical programs involving multi-business-unit dependencies and ecosystem integration.
• Partner closely with OEMs, ODMs, silicon vendors, infrastructure partners, and direct customer engineering teams to ensure program success.
• Manage program schedules, milestones, risks, dependencies, escalation management, and execution readiness.
• Lead customer-facing reviews, technical discussions, issue management, and executive status communications.
• Drive alignment and rapid resolution of technical, operational, and integration challenges across globally distributed teams.
• Support platform bring-up, validation readiness, deployment planning, and post-launch customer engagement activities.
• Foster strong working relationships across engineering, architecture, product management, customer engineering, and executive leadership teams.

REQUIRED SKILLS

• Strong experience managing complex server, AI, cloud, or rack scale infrastructure programs.
• Technical understanding of CPU, GPU, networking, server platform architecture, and data center ecosystems.
• Proven ability to lead large cross-functional programs across multiple organizations and business units.
• Experience working directly with hyperscale customers, OEMs, ODMs, or strategic enterprise accounts.
• Strong executive communication, customer engagement, and escalation management skills.
• Ability to thrive in highly dynamic environments with competing priorities and aggressive execution timelines.
• Demonstrated leadership, ownership mindset, and ability to influence without direct authority.

EDUCATION

• Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related field required
• Advanced degree preferred

Location:

Austin, TX

Santa Clara, CA

This role is not eligible for visa sponsorship.

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Benefits offered are described: AMD benefits at a glance

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available.

This posting is for an existing vacancy.