Customer Pick-Up Clerk (Tues-Sat)

Bob; Taftville (CT); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with company match

Paid Time Off

Paid Holidays Off

Birthday day off

Employee discount 30%

Job summary

Bob’s Discount Furniture is seeking a Distribution Center Pick-Up Clerk to greet customers, handle pick-ups, and maintain a smooth operation in the distribution center.

You will manage calls, process FedEx shipments, and provide administrative support while ensuring accuracy and timely communication with leadership. Flexible hours including weekends/evenings are required; competitive benefits apply.

Qualifications

• High School Diploma or equivalent experience in a Warehouse atmosphere.
• Skilled at multi-tasking and managing competing priorities.
• Working knowledge of Word and Excel.
• Detail oriented and accurate.
• Ability to communicate proactively and effectively including comprehending and communicating detailed instructions.

Responsibilities

• Greet and assist customers with pick-ups and ensure an exceptional customer experience.
• Manage incoming calls and respond to customer service inquiries.
• Process Fed Ex orders for shipment and pick orders as needed.
• Scan delivery documents and maintain organized filing system.
• Provide administrative support to the Operations Manager/Lead/Clerk and report inaccuracies.

Skills

Multi-tasking

Word & Excel

Attention to detail

Customer service

Education

High School Diploma or equivalent

Job description

Bob’s Discount Furniture is quickly climbing the ladder of top furniture retailers in the country! Come join us and share in our journey of success!What we have to offer you:Great starting hourly pay at $18.00/hour, Tuesday to SaturdayIncredible benefits package including Medical, Dental, Vision, 401K with a generous company match, Paid Time Off, Paid Holidays Off, even a paid day off for your Birthday! Bob’s Discount Furniture also offers an employee discount of 30%, Employee Assistance programs and many other benefits!An experienced management team that gives you the respect you deserve.Here’s what you will be doing:The Distribution Center Pick-Up Clerk will greet and assist customers with pick-ups and ensure an exceptional customer experience.This role will manage incoming calls and respond to customer service inquires, maintain an organized filing system, and provide administrative support to the team.Greet and assist customers with pick-ups and ensure an exceptional customer experienceManage incoming calls and respond to customer service inquiriesProcess Fed Ex orders for shipmentPick orders as neededScan delivery documentsMaintain organized filing system and clean work areaComplete scans within a provided timeline. Record daily progress and communicate to Operations Manager/Lead/ClerkReport known inaccuracies to Operations Manager/Lead/Clerk for correctionRetrieve and forward copies of delivery manifest to Bob’s personal upon requestProvide administrative support for the Operations Manager/LeadAll other duties as assignedThis is what you will need:High School Diploma or equivalent experience in a Warehouse atmosphereSkilled at multi-tasking and managing competing prioritiesWorking knowledge of Word and ExcelDetail oriented and accurateDemonstrated ability to quickly recognize and diagnose trend and patterns in productivity dataMust be able to work flexible hours determined by the needs of the department including weekends and eveningsAbility to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.Apply now and find out how Bob’s Discount Furniture can be the next step up in your career!Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:$18/hourIt is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.