Customer & Partner Engagement Advisor — Multifamily Lending

Fannie Mae; Washington (District of Columbia); On-site; USD 123,000 - 161,000; Full time

Job summary

Fannie Mae in Washington, DC, seeks an experienced Advisor to oversee customer network development and support activities for multifamily financing. You will coordinate with executives and staff managers to plan and manage operational activities while promoting Fannie Mae’s products nationwide.

The role emphasizes building relationships with DUS lenders, structuring transactions, and providing best‑in‑class service.

Qualifications

• Minimum 6 years in multifamily commercial real estate.
• Experience in multifamily agency lending.
• Experience independently managing loan transactions.
• Demonstrated relationship management with internal and external stakeholders.
• Strong written, verbal, and presentation skills.

Responsibilities

• Build relationships with multifamily owners and DUS lenders to tailor financing strategies and deliver service.
• Collaborate with credit, legal, capital markets, risk, and servicing to structure transactions with sound credit principles.
• Advise on promoting and selling Fannie Mae products for nationwide affordable financing opportunities.
• Provide support for operational activities.
• Share best practices and recommendations to the team.
• Some travel is required.

Skills

Relationship management

Strategic thinking

Client relationships

Communication skills

Presentation skills

Education

Bachelor’s degree

Job description

Fannie Mae in Washington, DC, seeks an experienced Advisor to oversee customer network development and support activities for multifamily financing. You will coordinate with executives and staff managers to plan and manage operational activities while promoting Fannie Mae’s products nationwide.

The role emphasizes building relationships with DUS lenders, structuring transactions, and providing best‑in‑class service.