Customer Outreach Specialist

The Federal Savings Bank; Scottsdale (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive Health, Dental, and Vision insurance

401k with partial company match

Employee Assistance programs

Mentorship from senior team members

Employee appreciation events

Job summary

The Federal Savings Bank is seeking a Consumer Direct Junior Loan Officer for its Scottsdale, AZ sales team. The role offers comprehensive training, support from experienced professionals, and a chance to excel in the mortgage industry. The ideal candidate will have a high school diploma and come from fields like debt consolidation or auto sales. Competitive benefits include health insurance, a 401k with a company match, and employee appreciation events. Apply today if you're ready to thrive in this dynamic environment.

Qualifications

• High school diploma or GED required.
• Professionals from fields like debt consolidation, insurance sales, and auto sales have been successful.

Responsibilities

• Execute our best in class training plan to achieve success from day one.
• Utilize a Five9 dialer to make outbound phone calls to warm leads.
• Support a top producing Senior Vice President with lead generation and follow up.
• Learn and apply critical sales techniques through hands-on coaching.
• Manage leads in our CRM.
• Provide fantastic customer service to clients.
• Consistently exceed borrower expectations.

Education

High school diploma or GED

Job description

The Federal Savings Bank is a dynamic, rapidly growing, and veteran-owned and operated bank. As we continue to grow in the ever-evolving mortgage industry, we are seeking driven, enthusiastic individuals to grow with us as a Consumer Direct Junior Loan Officer for our Scottsdale, AZ sales team. With on-the-job training from our most prosperous and experienced sales professionals, we will provide the tools and resources you need to thrive and succeed in the mortgage industry!

What to Expect

• Execute our best in class training plan to achieve success from day one
• Utilizing a Five9 dialer to make outbound phone calls to warm leads
• Support a top producing Senior Vice President with lead generation and follow up
• Learn and apply critical sales techniques through hands-on sales coaching from the BEST training team in the mortgage industry!
• Managing leads in our CRM
• Provide fantastic customer service to clients
• Consistently exceed borrower expectations. Always giving "Wow" service!

What We Offer

• As a federally chartered bank with the ability to lend in all 50 states
• Unlimited access to portfolio loan products and a billion-dollar database
• Top of the line software with tools and resources to help you succeed
• Mass texting
• Opportunity for growth and career advancement

Requirements

• High school diploma or GED required
• Professionals from the following fields have proven to be highly successful for this role: debt consolidation, insurance sales, time shares, and auto sales
• As one of the top VA lenders, Veterans are encouraged to apply!

Benefits

• Comprehensive Health, Dental, and Vision insurance plans available which include company paid life insurance and competitive FSAs
• Company sponsored Employee Assistance programs for financial planning, emotional support, legal guidance, and work-life solutions
• 401k with partial company match
• Employee appreciation events and employee recognition
• Ongoing mentorship from senior team members and banker trainings
• A true team culture working towards one common goal of helping homebuyers finance their dream home

If you are looking for a career in the mortgage industry that offers consistency and stability in compensation, vast opportunities for growth and development, and a team that supports and invests in your professional success, apply today!

For more information please contact:

REILLY TILLMAN BRUCE, Business Development Partner

Phone: [phone]

Email: [e-mail]

The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.