Customer Order Specialist

Global Channel Management, Inc.; Miamisburg (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

A technology company is seeking a Customer Order Specialist to manage customer orders and account receivables. The role requires at least 2 years of experience, proficiency in Oracle ERP, and strong skills in analyzing contracts and corporate policies. The ideal candidate will be detail-oriented and possess Spanish language skills, critical for effective communication and problem resolution.

Qualifications

• At least 2 years of relevant experience.
• Knowledge of customer contracts and corporate policies.
• Ability to analyze and resolve account issues.

Responsibilities

• Manage customer order documentation and ensure compliance.
• Resolve outstanding accounts receivable issues.
• Maintain accurate purchase order records.

Skills

Spanish

Oracle ERP

Microsoft Office

Accounts Payable

Accounts Receivable

Job description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day-to-day function. Organizations need to reduce training and labor costs but at the same time require the best talent for the job.

Qualifications

The Customer Order Specialist position requires:

• At least 2 years of relevant experience
• Experience with Oracle ERP
• Spanish language skills are strongly desired
• Knowledge of Microsoft Office tools, or the ability to learn and master these tools
• Ability to read, analyze, and understand customer contracts, corporate policies, and miscellaneous order documentation
• Experience with Accounts Payable/Receivable (AP/AR)
• Ability to review customer order documentation for order acceptance, ensuring appropriate documentation is received and complies with corporate order and revenue policies
• Assist in resolving outstanding accounts receivable and collection issues
• Read and analyze customer contract provisions impacting the order process and invoicing requirements
• Ensure purchase orders are accurately reflected in the system