Policy Administration Rep (REMOTE - Pacific Hours)

VanderHouwen; Salem (OR); Remote; USD 50,000 - 75,000; Full time

Job summary

A well-established client is seeking an experienced Policy Administration Representative to support their team. This remote position requires the candidate to manage policy inquiries, perform collections, and ensure accurate documentation, allowing for flexibility within the Pacific Time Zone. Ideal candidates will possess strong customer service skills and a detail-oriented mindset.

Benefits

Medical, dental, and vision insurance

Life insurance

Short- and long-term disability

401(k) matching

Qualifications

• 7+ years of relevant policy administration experience.
• Tech-savvy with ability to navigate multiple systems.

Responsibilities

• Perform collection activities ensuring timely and accurate payments.
• Effectively communicate policy information/service options.
• Process policy amendment and renewal requests.

Skills

Customer service

Communication

Attention to detail

Interpersonal skills

Education

High school diploma or equivalent

Job description

Policy Administration Rep (Remote – PST Hours)
Our well-established client seeks an experienced Policy Administration Representative to support their team on a contract basis! This is a customer-facing position that plays a critical role in the organization's success. The ideal candidate is detailed and enjoys helping others.

This is a remote role requiring core Pacific Time Zone hours.

Policy Administration Rep Responsibilities

• Perform collection activities ensuring timely and accurate payments.
• Apply payments to accounts and negotiate payment plans.
• Effectively communicate policy information/service options and assist policy holders with inquiries.
• Process policy amendment and renewal requests.
• Maintain accurate and up-to-date information in systems.

Policy Administration Rep Qualifications

• High school diploma or equivalent required.
• 7+ years of relevant policy administration experience.
• Tech-savvy with the ability to navigate multiple systems simultaneously.
• Customer service focused with strong communication and interpersonal skills.
• Exceptional attention to detail and accuracy.
• Team-oriented.

VanderHouwen Contractors Enjoy Exceptional Benefit Perks!
As an eligible contract employee with VanderHouwen, you'll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we're in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies' staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.

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