Customer Operations Associate

Blue Signal Search; Round Rock (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Blue Signal Search is seeking an early-career professional for a hands-on role in customer service, order coordination, inventory, and daily operations. You will work with an experienced team to build practical business experience while supporting a local distribution business.

This role emphasizes learning the product portfolio and processes, helping customers in person, by phone, and by email, and growing into a long-term career in customer service, sales, or operations.

Qualifications

• Recent college graduate or upcoming graduate; bachelor's degree helpful.
• Strong communicator comfortable assisting customers face-to-face, by phone, and by email.
• Positive, curious, dependable, and detail-oriented with a willingness to learn.
• Able to shift between customer-facing work and hands-on operational tasks in a fast-paced team.
• Basic computer proficiency and readiness to learn order-entry, inventory, and other business systems.

Responsibilities

• Enter and review customer orders, confirm key details, and communicate updates.
• Provide hands-on inventory support including receiving, stocking, and organizing materials.
• Assist customers in person, over the phone, and by email to move requests toward solutions.
• Coordinate with teammates on order readiness, pickups, and deliveries.
• Learn products and internal processes to support customers confidently.

Skills

Customer service

Communication

Detail-oriented

Team player

Inventory management

Order entry

Material handling

Education

Bachelor's degree helpful (business/related)

Job description

Our client is looking for an early-career professional who wants more than a desk job and is excited to learn how a customer-driven business operates from the inside out. This is a hands‑on opportunity to build practical experience across customer service, order coordination, inventory, and daily operations while working alongside an experienced team. For a recent or upcoming college graduate who is curious, dependable, and ready to build a strong business foundation, this role offers valuable exposure to multiple sides of a growing operation.

This Role Offers:

• Hands‑on training designed to help an early‑career professional develop practical business skills.
• Broad exposure to customer service, order management, inventory, logistics, and daily operations.
• A collaborative environment where initiative, reliability, and willingness to learn are valued.
• A strong starting point for someone interested in building a long‑term career in customer service, sales, operations, supply chain, or business leadership.

Focus:

• Build practical experience across customer service, order coordination, inventory support, and branch operations while learning how a local distribution business works.
• Help customers in person, over the phone, and by email, responding to questions and helping move requests toward accurate solutions.
• Enter and review customer orders, confirm key details, and communicate updates so transactions stay accurate and on track.
• Learn the product portfolio and internal processes needed to support customers with increasing confidence.
• Support inventory flow by receiving, organizing, stocking, locating, and preparing materials as needed.
• Coordinate with teammates on order readiness, pickups, and deliveries to help maintain dependable customer service.
• Participate in hands‑on training across customer service, systems, products, inventory, and day‑to‑day business operations.

Skill Set:

• Recent college graduate or upcoming graduate. A bachelor's degree in business, sales, marketing, supply chain, operations, construction management, or a related field is helpful, but other academic backgrounds are welcome.
• Strong communicator who is comfortable assisting customers face‑to‑face, by phone, and through email.
• Positive, curious, dependable, and detail‑oriented, with genuine interest in learning how the business operates from the ground up.
• Able to shift comfortably between customer‑facing work and hands‑on operational responsibilities in a fast-paced team setting.
• Basic computer proficiency and readiness to learn order‑entry, inventory, and other business systems.
• Willing and able to safely lift, move, stock, and handle materials as part of regular warehouse support.
• Organized and consistent with follow‑through, accuracy, and day‑to‑day task ownership.