Customer Onboarding and Integration Engineer 629

Freedom Technology Solutions Group, LLC; St. Louis (MO); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Matching 401k

Fully paid medical

Paid time off

Tuition reimbursement

Referral bonuses

Life and disability

Job summary

Freedom Technology Solutions Group is seeking a Customer Onboarding and Integration Engineer to support our clients’ intelligence analysis products and capabilities. This role focuses on customer onboarding, coordinating integration activities, and enabling secure data movement across environments.

The candidate will work with mission partners and enterprise services to facilitate onboarding and integration efforts, aligning with compliance standards and operating timelines.

Qualifications

• Active TS/SCI clearance (eligible for CI Poly).
• 3–7 years of experience in software development, system integration, or technical support roles
• Experience working directly with customers or stakeholders in a technical or mission environment
• Strong communication and coordination skills across technical and non-technical teams
• Experience gathering and documenting requirements
• Ability to manage multiple tasks and priorities in a dynamic environment
• Familiarity with Agile development practices
• Experience using GitLab or similar tools for collaboration and tracking

Responsibilities

• Support customer onboarding and integration efforts for ACDaaS capabilities
• Act as a liaison between consumers, CDSO, Service+, and development teams
• Gather, document, and refine customer requirements, including data mapping and integration needs
• Coordinate onboarding activities to ensure alignment with ACDaaS compliance requirements
• Assist in implementing integration solutions in collaboration with development teams
• Facilitate communication between stakeholders to ensure timely and effective onboarding execution
• Track onboarding progress and provide visibility into integration status and outcomes
• Support troubleshooting of onboarding and integration issues
• Ensure onboarding activities align with established processes, standards, and mission objectives
• Contribute to documentation of onboarding procedures, integration patterns, and lessons learned

Skills

Active TS/SCI clearance

Software development

System integration

Customer engagement

Agile development

GitLab CI/CD

Data mapping

API integration

Communication across teams

Education

Bachelor's degree preferred

Tools

GitLab CI/CD

AWS

CI/CD pipelines

Containerization

Job description

Freedom Technology Solutions Group is seeking a Customer Onboarding and Integration Engineer to support our client's intelligence analysis products and capabilities. This position involves providing software development, customer outreach, engagement, and onboarding capabilities that enhance existing and emerging client capabilities. This role focuses on supporting customer onboarding, coordinating integration activities, and enabling secure, efficient data movement across environments.

The Journeyman Customer Onboarding and Integration Engineer work directly with mission partners, CDSO, and enterprise services such as Service+ to facilitate onboarding and integration efforts. This role bridges customer needs with technical implementation, ensuring onboarding activities align with mission requirements, compliance standards, and operational timelines.

Responsibilities

• Support customer onboarding and integration efforts for ACDaaS capabilities
• Act as a liaison between consumers, CDSO, Service+, and development teams
• Gather, document, and refine customer requirements, including data mapping and integration needs
• Coordinate onboarding activities to ensure alignment with ACDaaS compliance requirements
• Assist in implementing integration solutions in collaboration with development teams
• Facilitate communication between stakeholders to ensure timely and effective onboarding execution
• Track onboarding progress and provide visibility into integration status and outcomes
• Support troubleshooting of onboarding and integration issues
• Ensure onboarding activities align with established processes, standards, and mission objectives
• Contribute to documentation of onboarding procedures, integration patterns, and lessons learned

Key Technologies

• Linux
• Familiarity with backend systems and integration concepts (APIs, data mapping, file-based transfers)
• Working knowledge of AWS services (S3, Lambda, SQS, SNS, ECS)
• Familiarity with CI/CD pipelines (GitLab CI/CD or similar)
• Understanding of containerized and serverless environments
• Familiarity with data transfer and file processing concepts
• Familiarity with dashboards, metrics, and operational visibility tools
• Understanding of secure data handling and access control concepts (IAM, least privilege)

Required Qualifications

• Active TS/SCI clearance (eligible for CI Poly).
• 3–7 years of experience in software development, system integration, or technical support roles
• Experience working directly with customers or stakeholders in a technical or mission environment
• Strong communication and coordination skills across technical and non-technical teams
• Experience gathering and documenting requirements
• Ability to manage multiple tasks and priorities in a dynamic environment
• Familiarity with Agile development practices
• Experience using GitLab or similar tools for collaboration and tracking

Desired Qualifications

• Experience supporting customer onboarding or system integration efforts
• Familiarity secure data movement environments
• Experience working with enterprise service processes such as Service+
• Basic development or scripting experience (Python, JavaScript, or similar)
• Experience with data mapping or integration workflows (using JSON or other object notation)
• Familiarity with operational dashboards and metrics reporting

What's in It for You?

• Flexible work environment
• A team mentality – work with friendly, like-minded professionals
• Work with innovative, cutting edge technologies

Enjoy Extremely Competitive Compensation And Benefits

• A work-life balance you can count on
• Opportunities to grow and advance your career on our dime

The Benefits You Get with Freedom

• Amazing benefits including matching 401k, fully paid medical, and more
• Generous paid time off – including paid site closure days
• Competitive salary offerings
• Paid training and tuition reimbursement
• Referral bonuses
• Fully paid life and disability
• Annual logo wear allowance
• Company sponsored events (game nights, holiday party, summer party, happy hours)

As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, age, marital status, disability or veteran status

Equal Opportunity Employer, including disabled and veterans.