Customer-Obsessed Retail Support Associate

Chico's FAS, Inc.; Danbury (CT); On-site; USD 35,000 - 44,000; Full time

Job summary

Chico's FAS, Inc. is seeking a Support Associate to help deliver a best-in-class customer experience through efficient merchandise handling, stock processing, and stockroom organization. You will support a sales-focused culture and assist with pricing changes, markdowns, and visual presentation, contributing to a fast-paced team that values service and collaboration.

Some duties vary by brand. Requirements include a high school diploma, flexibility to work nights, weekends and holidays, and the

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, Associates, and Management; wear / communicate with headset.
• Regular attendance is essential to this position; flexible schedule including nights, weekends, and holidays.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Enters all receiving documents into the computer system, reconciles merchandise invoices to items received, and completes store-to-store transfers and Locate requests.
• Ensures visual packet materials, props and signage are received and processed timely; stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, signage placement, etc.
• Assists with boutique cleanliness and organization.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Multi-tasking ability

Learn or adapt to technology

Stand for long shifts

Team-oriented

Education

High school diploma or equivalent

Tools

Headset

POS system

Job description

Chico's FAS, Inc. is seeking a Support Associate to help deliver a best-in-class customer experience through efficient merchandise handling, stock processing, and stockroom organization. You will support a sales-focused culture and assist with pricing changes, markdowns, and visual presentation, contributing to a fast-paced team that values service and collaboration.

Some duties vary by brand. Requirements include a high school diploma, flexibility to work nights, weekends and holidays, and the