Customer Marketing Manager

Celigo; United States; Remote; USD 100,000 - 120,000; Full time

Job summary

An innovative company is seeking a Customer Marketing Manager to craft compelling narratives that highlight customer success. In this role, you will collaborate with various teams to enhance product adoption and customer engagement through creative marketing programs. The ideal candidate will have a passion for storytelling and a strong customer-first mindset. This position offers a remote-first culture, competitive compensation, and generous benefits, making it an exciting opportunity for those looking to make a significant impact in a high-growth environment.

Benefits

3 weeks of vacation

Wellness days

Monthly tech stipend

Generous benefits package

Parental leave

Recognition opportunities

Qualifications

• 3-5 years in customer marketing or content marketing, preferably in B2B SaaS.
• Excellent storytelling skills with a knack for uncovering narratives.

Responsibilities

• Own and execute marketing programs to drive product adoption and customer engagement.
• Capture and deliver customer success stories through various mediums.

Skills

Customer Marketing

Content Marketing

Storytelling

Relationship Building

Project Management

Education

Bachelor's Degree

Job description

Join to apply for the Customer Marketing Manager role at Celigo

Integration meets innovation
Celigo is a modern integration and automation platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and prebuilt integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain.

We’re looking for a creative, customer-obsessed Customer Marketing Manager to join our marketing team. This role is perfect for a storyteller who thrives on building relationships and turning real customer experiences into compelling content that fuels growth, builds trust, and creates community. In this role, you'll also own and execute marketing programs designed to drive product adoption, customer engagement, retention, and expansion across our customer base.

You’ll work closely with Product Marketing, Revenue Marketing, Customer Success, and Sales to deliver the right messages at the right time across multiple channels.

Job Duties

• Storytelling: Creatively bring our customers' stories to life by defining and owning the process and delivery of capturing customer success stories, ranging from writing case studies to coordinating customer testimonial videos, and capturing customer proof points.
• Customer References: Drive and own all aspects of the customer reference program, including: identifying and securing customers as advocates to build impactful and compelling customer stories, testimonials, videos, and to participate in PR, media, prospect calls and events that showcase the business benefits and outcomes.
• Customer Marketing: Leverage the customer stories and execute customer marketing campaigns (social, digital) that impact revenue.
• Support customer advocacy programs: Partner with the Sr. Customer Advocacy Manager to engage and grow a community of advocates, driving participation in references, reviews, speaking opportunities, and more.
• Partner closely with Customer Success and Account Management teams to identify opportunities and build strategic, scalable customer programs both internally and externally.
• Support launches and campaigns: Provide relevant customer proof points and assets to support integrated marketing campaigns and new product launches.

Who We Are Looking For

• 3–5 years of experience in customer marketing, content marketing, or customer advocacy — preferably in a B2B SaaS environment.
• Excellent storytelling skills — both written and verbal — with a knack for uncovering compelling narratives.
• Strong relationship-building skills and a customer-first mindset.
• Experience managing multiple projects and content types simultaneously.
• Ability to collaborate effectively across teams and with external partners.
• Passion for amplifying customer success and a bias for action.

Celigo reasonably expects to pay a base salary between $100,000 to $120,000 per year for this position. Actual starting base pay will be determined by skills, experience, geographic location, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, benefits, or other perks as outlined in any formal employment offer made.

Why Celigo

• Celigo is a Visionary in the 2024 Gartner Magic Quadrant for iPaaS, a 2025 Gartner Customer Choice for iPaaS, a G2 iPaaS Leader, and a recognized leader in AI.
• Remote-first culture
• Competitive compensation
• High-growth, collaborative, and inclusive work environment
• Starting with your first year, we offer 3-weeks of vacation, wellness days, and holidays to recharge and spend time with family and friends
• Generous benefits package, including parental leave
• Monthly tech stipend
• Recognition opportunities

Diversity, Equity, Inclusion, and Accessibility

As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with strong representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand.

Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age (40 and over), disability (physical or mental), sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, condition (associated with cancer, a history of cancer, or genetic characteristics), military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Employees and applicants are also protected against retaliation. Acts of retaliation against an employee or applicant who engages in protected activity, such as reporting discrimination or harassment or participating in the EEO process, whistleblowing, or the exercise of any appeal or grievance right provided by law will not be tolerated by Celigo.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing and Sales

Industries

• Software Development