Customer Marketing Content Coordinator - B2B

Creative Circle; San Francisco (CA); Remote; USD 150,000 - 200,000; Full time

Job summary

A leading company in the B2B SaaS sector is seeking a Customer Marketing Content Coordinator for a 1.5-year contract. This fully remote role involves coordinating content operations, supporting the marketing team, and ensuring the quality of customer assets. Ideal candidates will have extensive experience in content coordination and a strong understanding of customer marketing strategies.

Benefits

Medical plan eligibility

Dental/vision/term life package

401(k) plan

Paid holidays based on service length

Qualifications

• Minimum 3+ years of experience in content coordination and creative operations.
• Experience on a customer-facing team or familiarity with customer marketing.
• Knowledge of B2B SaaS and sales enablement materials.

Responsibilities

• Support CM content team in weekly pipeline planning and documentation.
• Oversee submission, scheduling, and approvals for customer assets.
• Own publication of customer content across Content Management Systems.

Skills

Content coordination

Creative operations

Cross-functional collaboration

Tools

Jira

Confluence

Trello

Contentful

Webflow

Ironclad

Docusign

Deeto

G2

Vouch

Vocal Video

Peer Insights

Job description

Customer Marketing Content Coordinator - B2B

Customer Marketing Content Coordinator - B2B

2 days ago Be among the first 25 applicants

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This range is provided by Creative Circle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40.00/hr - $42.00/hr

Our B2B SaaS client is looking for a Customer Marketing Content Coordinator to support their team for 1 year and 6 months, 40 hours/week, fully remote!

The Ideal Customer Marketing Content Coordinator Should Have

• Minimum 3+ years of experience in content coordination, creative operations, and scheduling, including production cycles or maintaining a content calendar
• Minimum 3+ years of experience on a customer-facing team or familiarity with customer marketing, content operations
• Knowledge of the B2B SaaS space and how sales enablement materials are used (for example, case studies, pitch decks, sales cycles, and content distribution)
• Experience with project management/collaboration software, such as Jira, Confluence, and Trello
• Experience with content management systems (Contentful, Webflow), contract platforms (Ironclad, Docusign), customer reference or testimonial tools (Deeto, G2, Vouch, Vocal Video, Peer Insights)
• Exceptional cross-functional collaboration skills, seeking and providing clarity where needed to stay on top of requirements and approvals
  
  

Responsibilities

• Support CM content team in weekly pipeline planning, documenting and moving story opportunities forward, and communicating pipeline to stakeholders
• Oversees submission, scheduling, and approvals for customer assets by coordinating with our Creative team, providing requirements, seeking necessary approvals, and QA of final assets for smooth asset delivery
• Pre-publication prep: Prepping finalized customer drafts for publishing, maintaining accurate documentation of metadata that will accompany each written case study or customer asset
• Owns publication of customer content across Content Management Systems (Contentful), inputting customer content into a custom schema, moving stories through QA, approval, and publish
• Support Customer Marketing content team in maintaining updated quality of customer assets, including regular auditing of content, updates, maintenance, and retirement of offerings aligned with GTM priorities, products, and sales plays, working in partnership with Content Manager and Content Strategists.
  
  

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

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Miranda McAdams - Recruiter

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.

This job was first posted by Creative Circle on 05/20/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.

,

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Staffing and Recruiting

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